What GEO is and how to appear in ChatGPT

More and more B2B decision-makers ask an AI model before they ask Google. This guide explains what Generative Engine Optimization is, how it differs from SEO and how to get your company cited in the answers of ChatGPT, Gemini, Claude and Perplexity.

Topic: GEO / generative AI Read: 7 min Updated: 2026
Quick answer

GEO (Generative Engine Optimization) is the set of techniques that get a company cited in the answers of generative AI engines —ChatGPT, Gemini, Claude and Perplexity— when a prospective customer asks them a question. Unlike SEO, which chases rankings on Google, GEO aims to be the source the model chooses to build its answer.

What GEO is, in one sentence

GEO means optimising your digital presence so that language models understand you, trust you and cite you. It is the equivalent of SEO, but for AI answers instead of Google's list of blue links.

The term (Generative Engine Optimization) describes a new reality: a growing share of searches no longer ends in a click to a website, but in an answer written by a model. If that model does not know your company, it will not name it, and you disappear from a buying conversation where you at least used to show up on Google.

How it differs from SEO

SEO and GEO share a lot of foundational work —useful content, clear structure, structured data, speed— but they optimise for two different things. Here is the difference in a table:

SEOGEO
GoalRank on Google's results page.Get cited in an AI model's answer.
Where you appearList of links (SERP).Inside a written answer (ChatGPT, Gemini, Perplexity…).
Main signalDomain authority, links, relevance.Clarity, structure, a recognisable entity and reliable sources that mention you.
Winning formatA full, well-ranked page.Direct answers, definitions, lists and extractable data.
How it is measuredPosition, clicks, impressions (Search Console).Whether the model mentions you and which sources it attributes you to.

The practical takeaway: it is not GEO or SEO, it is GEO and SEO. Much of what you do for one helps the other.

Why it matters to a B2B company

In B2B, the decision is researched before anyone speaks to a salesperson. The buying committee looks for suppliers, compares approaches and rules out options long before filling in a form. If that research starts by asking a model —"which B2B growth consultancies are there in Spain?", "how do I scale sales without growing the team?"— appearing in that answer means appearing on the shortlist from the very first minute.

It does not replace your website or your sales team: it is a new layer of visibility, further up the funnel, where almost no small or mid-sized company is working today. That is precisely why the cost of getting in is still low.

How to start

How to get your company to appear in ChatGPT, Gemini and Perplexity

01

Allow the AI crawlers

In your robots.txt, authorise GPTBot, OAI-SearchBot, ChatGPT-User, ClaudeBot, PerplexityBot and Google-Extended. If you block them, you cannot be cited.

02

Structure content so it is extractable

A direct answer up front, question-shaped headings, lists and tables, clear definitions. A model cites what it can isolate and understand without ambiguity.

03

Reinforce your entity with structured data

Mark up your site with schema.org (Organization/ProfessionalService, Article, FAQ) and link your profiles with sameAs. It helps the model know who you are and associate you with your category.

04

Build presence where models draw from

Models cite reliable sources: industry media, LinkedIn, directories, reviews and communities. Being mentioned off your own site counts as much as what you say on it.

05

Publish answers to real questions

Content that resolves your buyer's specific doubts, with verifiable data and examples. No inflated promises: models penalise unreliable sources.

06

Measure and iterate

Ask each model about your category and see whether it names you and with which sources. Repeat every few weeks and adjust whatever is missing.

Mistakes that leave you out of the answers

What to expect (and what not to)

Let me be clear so as not to sell you smoke: there is no guarantee of being cited. Models decide what they cite and refresh their sources at different rates. What you can do is systematically increase the probability that they choose you, starting with what you already control —your website, your robots.txt, your structure and your structured data— and building authority and mentions over time. It is compounding work, not a switch.

Key takeaways

What is worth remembering

Frequently asked questions

Common questions about GEO

GEO (Generative Engine Optimization) is the set of techniques that get a company cited in the answers of generative AI engines such as ChatGPT, Gemini, Claude and Perplexity. It works by making your content easy for a model to understand and cite: direct answers, structured content, verifiable data and a recognisable brand entity.
Allow the AI crawlers in your robots.txt, structure your content so it is extractable (a direct answer up front, question-shaped headings, lists and tables), reinforce your entity with structured data, and build presence in the sources models cite: industry media, LinkedIn, directories and reviews.
No. GEO and SEO complement each other. SEO still brings traffic from Google, and much of the technical work (useful content, structure, structured data, speed) benefits both. GEO adds a layer to become the source the model picks when the customer asks an AI instead of a search engine.
It depends on the brand's authority and on how often the models refresh their sources. Engines with real-time search (Perplexity, ChatGPT with search) can reflect changes within weeks; a model's internal knowledge takes longer. There is no guarantee of being cited: you work on probability, not certainty.
Ask ChatGPT, Gemini, Claude and Perplexity directly about your category (for example, "best B2B growth consultancies in Spain") and see whether they cite you and with which sources. Repeat the test periodically to track how it evolves.
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